We promise to....

 

  • Arrange a collection or delivery easily.
  • Follow your instructions.
  • Do our very best to collect or deliver your goods on time.
  • Take care with the parcel and deliver it in the same condition as we collected it.
  • Contact you if there are problems, such as traffic or road accidents, rather than just wait to be called by the person whose parcel hasn't turned up.
  • To bill you in an accurate and timely manner.
  • To respect you as our customer.
  • Make our service efficient and friendly.